All of our lanterns are guaranteed 100%. If you have an issue with our product we will fix it.
We normally use USPS or Fedex. In most cases your order will ship within the same week of your order.
During the Christmas season we ship almost daily to ensure each package arrives in time for your gift giving!
If you receive damaged product contact us immediately and we will reship your order the next day. We will handle the claim through the carrier.
Your may contact us directly at 404-729-8198 if you have questions or need special shipping.